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Getting started: frequently asked questions
What is Cotch Citi?
How does Cotch Citi work?
Who can use Cotch Citi?
Is Cotch Citi free to use?
Do I need an account to attend events?
What information is required to create an account?
Does Cotch Citi verify user identities?
Can I have multiple accounts?
How do I book an event?
Do I need to bring a ticket to the event?
Can tickets be transferred?
What happens if an event is cancelled?
What if an event changes after I book?
What if the event is not as described?
Who can host events on Cotch Citi?
What information must Hosts provide when creating an event?
What responsibilities do Hosts have?
Do Hosts need insurance?
How do Hosts get paid?
How are payments processed?
What is the Cotch Citi platform fee?
What behaviour is expected at events?
What happens if someone violates the rules?
How does Cotch Citi use my personal data?
Does Cotch Citi share my data with event hosts?
What should I do if I experience a problem with the platform?
How can I contact Cotch Citi?
Still have questions?
Visit the Help Centre or reach the team at
[email protected]
.
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