Cookie Statement

This Cookie Statement explains how Cotch Citi Limited ("Cotch Citi", "we", "us", or "our") uses cookies and similar technologies to recognise you when you visit or use the Cotch Citi website, mobile applications, and related platform services (collectively referred to as the "Platform").

It explains what these technologies are, why we use them, and your rights to control our use of them.

This Cookie Statement should be read together with our Privacy Policy, Terms of Service, and other policies published on the Platform.

In this statement

• What are cookies?
• Why do we use cookies?
• Types of cookies we use
• Duration of cookies stored on your device
• Cookie management
• How often will we update this Cookie Statement?
• Where can I get further information?

What are cookies?

Cookies are small data files that are placed on your computer, tablet, or mobile device when you visit a website or use certain online services.

The term "cookies" in this Cookie Statement also includes similar technologies such as:

• web beacons
• tracking pixels
• clear GIFs
• device identifiers
• local storage technologies

Web beacons are tiny graphics files containing unique identifiers that allow us to recognise when someone has visited the Platform or taken certain actions.

Cookies set by the website owner (in this case, Cotch Citi) are called first-party cookies.

Cookies set by parties other than the website owner are called third-party cookies.

Third-party cookies enable third-party features or functionality such as:

• analytics services
• payment processing
• advertising services
• embedded content
• fraud detection tools

These third parties may recognise your device when it visits the Platform and when it visits other websites that use their services.

Why do we use cookies?

Cotch Citi uses both first-party and third-party cookies for several reasons.

Some cookies are required for technical reasons in order for the Platform to operate. These are known as essential or strictly necessary cookies.

Other cookies allow us to:

• understand how users interact with the Platform
• improve event discovery and user experience
• personalise features and recommendations
• maintain security and prevent fraud
• measure the effectiveness of marketing campaigns
• deliver relevant promotional communications where permitted

Certain cookies may also support Hosts in managing event participation where necessary for ticket validation and guest list administration.

Types of cookies we use

Essential cookies

These cookies are strictly necessary to provide access to and basic use of the Platform.

They allow core functionality such as:

• account authentication
• secure login sessions
• payment transaction processing
• ticket booking functionality
• fraud detection and platform security
• saving privacy and cookie preferences

These cookies cannot be disabled because the Platform would not function properly without them.

Functionality cookies

Functionality cookies enhance the performance and usability of the Platform.

They allow the Platform to remember choices you make, such as:

• location preferences for event discovery
• language settings
• notification preferences
• previously viewed events

Without these cookies, certain features of the Platform may become limited or unavailable.

Analytics cookies

Analytics cookies help us understand how visitors interact with the Platform.

These cookies may collect information such as:

• pages visited
• features used
• time spent on pages
• navigation behaviour
• errors encountered

This information helps us to improve performance, enhance discovery, analyse usage patterns, and evaluate marketing effectiveness.

Analytics information is generally processed in aggregated or pseudonymised form.

Advertising and marketing cookies

Advertising cookies may be used to provide more relevant promotional messages and to measure the effectiveness of advertising campaigns.

These cookies may:

• limit repeated advertisements
• display events that may be relevant to your interests
• measure advertising campaign performance

These may include cookies from trusted advertising partners or marketing platforms.

Cotch Citi does not sell personal data to advertisers.

Location-based cookies

Where you enable location permissions, certain cookies or similar technologies may support:

• displaying nearby events
• location-based recommendations
• event discovery through maps

Precise location data is processed only where you grant permission through your device settings.

You may disable location access at any time.

Duration of cookies stored on your device

The length of time cookies remain stored on your device varies depending on their type.

Session cookies

Session cookies are temporary and remain active only while you are browsing the Platform.

They are deleted automatically when you close your browser or end your application session.

These cookies help maintain secure sessions and enable continuous navigation across the Platform.

Persistent cookies

Persistent cookies remain stored on your device after you close your browser.

They allow the Platform or third parties to recognise your device when you return.

Depending on their function, persistent cookies may remain on your device for different periods, ranging from a few hours to several months or longer.

Persistent cookies may be used for remembering preferences, analytics, and marketing effectiveness measurement.

Cookie management

When you first access the Platform, you will be presented with a cookie consent banner that allows you to:

• accept all cookies
• reject non-essential cookies
• customise your cookie preferences

You may change your preferences at any time through the Cookie Settings link available on the Platform.

You may also control cookies through your browser settings.

Most browsers allow you to:

• delete cookies
• block cookies
• receive alerts when cookies are set

Please note that disabling certain cookies may affect the functionality or availability of some Platform features.

How often will we update this Cookie Statement?

We may update this Cookie Statement from time to time to reflect:

• changes to the cookies we use
• changes to the Platform's functionality
• legal or regulatory requirements

When we update this Cookie Statement, we will revise the "Last Updated" date at the top of the document.

Users are encouraged to review this statement periodically to stay informed about how cookies are used.

Where can I get further information?

If you have any questions about our use of cookies or other technologies, you may contact us at:

Cotch Citi Limited
7 Bell Yard
London
WC2A 2JR
United Kingdom
Email: [email protected]

For more information about how we process personal data, please review our Privacy Policy available on the Platform.